March 8, 2022 · 13 min read

Skip-Level Meetings: Everything You Need to Know (+ Free Agenda Template)

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Mary Nour

What are skip-level meetings?

What is a skip-level meeting?

What is NOT a skip-level meeting?

What is the purpose of skip-level meetings?

  • Bonding with people who don’t directly report to you and building trust
  • Gaining valuable insight into your team/teams and organization
  • Getting feedback about your management style
  • Giving employees a chance to voice how they feel about different things going on in the organization and inviting a diversity of perspectives
  • Highlighting any obstacles you weren’t aware of
  • Increasing transparency across the organization
  • Improving your communication structure
  • Enhancing the management process
  • Creating goals relevant to your team/teams
  • Leveraging your privileges to the benefit of the employees

How often should skip-level meetings be held?

How to apply an agenda to a meeting

How to write a skip-level meeting invitation email to managers and their direct reports

Why do you need to prepare for a skip-level meeting?

What are the best practices to run a skip-level meeting?

Keep the managers in the loop

Review the status updates before the meeting

Share the agenda beforehand and ask for the attendees' input

Clearly state the objective of the skip-level meeting 

What questions should you ask in skip level meetings? 

  • What brought you to this role/team/organization?
  • What’s your favorite thing about _____ <your job/the city/being a parent/the place that you’re from>?
  • What’s something new you’ve been doing outside of work?
  • What’s something that has inspired you recently? Why?
  • What’s the best part of working with <their manager>? What’s the hardest part?
  • What do you wish <their manager> would do more or less of?
  • What’s a recent situation that you wish your manager had handled differently?
  • How effective do you feel your manager is at managing you—providing support, holding you accountable, and building a relationship with you?
  • How effectively do you feel your manager navigates lines of power and difference?
  • If you could fix any process, what would it be and why?
  • Which organizational value do you think we’re living every day? Which one do you think we need to get better at?
  • What’s something about our organizational culture that you love? What’s something you want to do away with?
  • If you were in charge, what’s one thing you would do differently here?
  • When in the last year have you felt disappointed or concerned about a leadership decision?
  • What’s something you’ve observed in your role that you think I might not be seeing in my position?
  • What works well in the department right now? (i.e., systems, processes, technology, feedback, etc.)
  • What needs improvement and/or what obstacles are preventing them from being successful? (i.e., technology, top level support, more feedback, etc.)
  • What is one thing, as a department, we need to START doing right away to be more successful?
  • What is one thing, as a department, we need to STOP doing right away to be more successful?
  • What is one thing, as a department, we need to make sure we CONTINUE to do in order to be successful?
  • Alternatively, you can ask what they need MORE/LESS of from their manager and yourself in order for them to be successful as a department and in their roles.
  • How do you feel about work lately?
  • What have you accomplished lately that you’re most proud of? What about since you’ve been with the company?
  • How do you measure success in your role?
  • What’s blocking you from being more successful than you already are?
  • What tool would be most helpful for you in your current role?
  • What would you do differently if you were in the role of your team lead? Why?
  • What are your professional goals during the next year here? The next 3 years?
  • What do you think the current goals of the company are?
  • How do you feel your role contributes to those goals?
  • What ideas do you have for innovation in your team? In the company?

What is SKS process to write skip-level meeting questions?

  • What should I STOP doing?
  • What should I KEEP doing?
  • What should I START doing?
  • What should we stop doing as a team/department/organization?
  • What should we keep doing as a team/department/organization?
  • What should we start doing as a team/department/organization?
  • If you were in my place, what would you differently do about _____?

How to craft a skip-level meeting agenda

More meeting agenda templates

The bottom line

  • adam.ai is one of Atlassian Ventures' portfolio companies.
  • In the meeting management software category on G2, adam.ai has been ranked a leader and a high performer for successive quarters in the past years.
  • adam.ai has been included in the Forrester Report in the AI-enabled meeting technology landscape.
  • adam.ai is trusted and used by powerful teams and organizations worldwide for all types of critical meetings, like board, committee, project management, and business development meetings.
  • And most importantly, adam.ai integrates with your existing workflow, is SOC2 compliant, provides dedicated support and success, and has a free trial option.

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About the author

Mary Nour

Product Marketing Manager at adam.ai

Content creator, eager learner, and an animal lover.

Mary Nour