October 3, 2023 · 36 min read

24 Best Meeting Management Software Solutions (with User Reviews)

Avatar of Shaimaa Badawi

Shaimaa Badawi

Best Meeting Management Software Solutions

1. adam.ai

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2. Zoom

Zoom rating on G2

Zoom pros

  • User experience: Zoom's platform is user-friendly, easy to navigate, and designed for users of all technical proficiencies.
  • Accessibility: participants can join a meeting without the need for membership or complex processes.
  • Adaptability: suitable for various settings, from casual chats to large-scale business meetings and webinars.
  • Features and functionalities: screen sharing, recording and transcription, chat, polling, whiteboard, and breakout rooms.

Zoom cons

  • Connectivity and quality issues:
    (a) Occasionally experiences connectivity problems such as audio or video interruptions, frozen screens, and dropped calls.
    (b) High-resolution video requires significant internet data, which can be a challenge in areas with poor connectivity.
  • Features and limitations:
    (a) Absence of a note-taking feature during meetings.
    (b) The free version has time restrictions, often 40 minutes to 1 hour.
    (c) Frequent updates occasionally cause compatibility issues with older hardware or software.
  • Pricing and subscription concerns:
    (a) Zoom's subscription can be expensive, particularly for individual users or small businesses.
    (b) Some desired features are behind a paywall, requiring an upgrade.
    (c) Live support requires an additional payment despite having already paid for the software.
  • Security and privacy:
    (a) Historical concerns over privacy, including storage of user data.
    (b) Past security breaches have raised questions about Zoom's capability to protect sensitive information.
    (c) Anyone can access meetings with just the user ID and password, potentially risking privacy.
  • User experience and usability:
    (a) Restrictions on adding any email address to the co-host drop-down menu.
    (b) "Zoom fatigue" can result from lengthy meetings, leading to eye strain and reduced engagement.
    (c) The platform's constant evolution may pose a learning curve for some users, especially with new features.

Zoom pricing

  • Basic plan for free.
  • Pro plan for $149.90 per user per year billed annually, $14.99 billed monthly.
  • Business plan for $199.90 per user per year billed annually, $19.99 billed monthly.
  • Business Plus plan, fees disclosed upon contact with their team.
  • Enterprise plan, fees disclosed upon contact with their team.

3. Webex

Webex rating on G2

Webex pros

  • Collaboration features: include screen sharing, whiteboarding, and chat.
  • User-friendly interface: easy scheduling and joining of meetings.
  • Integration: integrates with apps like Outlook and Google Calendar.
  • Automatic notes transcription: automatically transcribes meeting notes.
  • Interactivity: supports polling and Q&A sessions.
  • Flexible pricing: adaptable to different business sizes.

Webex cons

  • Limited trial version: the trial version offers only 45 minutes per session for meetings, which can be restrictive for longer configurations or service processes.
  • Free version limitations: while a free version is available, many advanced features, larger participant limits, and enterprise-level capabilities require a paid membership.
  • High memory usage: the application consumes significant memory resources, causing lag on average-range machines.
  • Presentation window selection: inability to select presentation windows in Webex while sharing PowerPoint, often due to hidden presentation notes.
  • Learning curve: navigating through menus and accessing certain settings may require a learning curve.

Webex pricing

  • Webex free plan with basic features.
  • Webex Meet plan for $12 per license per month billed annually, $14.50 billed monthly.
  • Webex Suite plan for $22.50 per license per month billed annually, $25 billed monthly.
  • Webex Enterprise plan, fees disclosed upon contact with their team.

4. Microsoft Teams

Microsoft Teams rating on G2

Microsoft Teams pros

  • Efficient meetings: simplifies meeting management, allowing tagging and calling participants, as well as sharing specific applications for cleaner presentations.
  • Collaboration: offers a robust suite of features, making it a one-stop solution for communication, file sharing, and project collaboration.
  • User-friendly interface: its user-friendly interface with a clear categorization of functions like calls, calendar, and files enhances usability.
  • Integration with Microsoft Suite: integration with Microsoft 365 apps like Word, Excel, and Power BI streamlines workflows and increases productivity.

Microsoft Teams cons

  • Resource intensive: Teams can be resource-intensive and may slow down startup or boot times, especially on older devices.
  • Notifications overload: the notifications system can become overwhelming, leading to potential missed messages and disruptions, particularly when screen sharing is active.
  • Cluttered interface: as teams and channels grow, the interface can become cluttered and complex, making navigation less intuitive, especially for new users.
  • Learning curve: new users may find Teams initially challenging due to its feature-rich interface, and it may take time to become accustomed to its functionalities.
  • Compatibility issues: Teams' compatibility with different operating systems and browsers can vary, leading to potential issues, especially for Linux users.
  • Meeting time delay: Teams may experience delays when joining meetings, affecting punctuality and efficiency.

Microsoft Teams pricing

  • Microsoft Team Essentials plan for $4.00 per user per month.
  • Microsoft 365 Business Basic plan for $6.00 per user per month.
  • Microsoft 365 Business Standard plan for $12.50 per user per month.

5. Google Meet

Google Meet rating on G2

Google Meet pros

  • User-friendly and accessible: offers a clean and intuitive user interface accessible on various devices and web browsers.
  • Google integration: integrates smoothly with Gmail, Google Calendar, and other Google services for easy scheduling and participation.
  • Effortless collaboration: facilitates effective collaboration through features like screen sharing, hand raising, text chat, and whiteboarding.
  • Convenient meeting management: hosts have control over meeting settings, including chat, audio, and video, ensuring efficient and organized meetings.
  • Long meeting durations: allows for extended one-on-one meetings, lasting up to 24 hours, on the free plan.

Google Meet cons

  • High data consumption: consumes a significant amount of data, especially during video conferencing and screen sharing, which may not be ideal for users with limited data plans.
  • Limited meeting duration: while one-on-one meetings can last up to 24 hours on the free plan, group meetings are limited to 60 minutes, which can be restrictive for longer discussions.
  • Participant limits: the free plan restricts the number of participants to 100, which may not suffice for larger gatherings or seminars.
  • Security features: the free plan has fewer security features compared to the paid version, potentially raising concerns for users with strict security requirements.
  • Compatibility issues: Google Meet may encounter compatibility problems with less common web browsers, such as Safari.
  • Limited customization: users have limited customization options compared to other video conferencing platforms, leading to less control over the interface and features.

Google Meet pricing

  • Business starter plan for $6 per user per month.
  • Business standard plan for $12 per user per month.
  • Business plus plan for $18 per user per month.
  • Enterprise plan, fees disclosed upon contact with their team.

6. Fellow

Fellow rating on G2

Fellow pros

  • Centralized efficiency: combines multiple tasks and documents into a singular, searchable space, reducing unnecessary tabs and documents.
  • Integration and compatibility: integrates with various apps for quick note preparation and real-time sharing.
  • Task and action management: enables real-time task assignment and efficiently carries forward uncompleted items, streamlining follow-ups.

Fellow cons

  • Note and meeting management:
    (a) Difficulty locating notes tied to removed or declined calendar events.
    (b) Challenges in associating previous meetings with upcoming ones when guest lists differ.
    (c) Desire for better management of private notes, improved accessibility to past meeting notes, and the option to title notes.
  • Template and design concerns:
    (a) Difficulty navigating the multitude of available templates.
    (b) Desires for inline images, more control over link formatting, and permission-based notes.
    (c) Some users experience formatting glitches in full-screen mode with Chrome.
  • Features and functionality:
    (a) The Streams feature can be challenging to use.
    (b) Users must pay to export to Google Docs.

Fellow pricing

  • Free plan for up to 10 users for unlimited time.
  • Pro plan for up to 50 users, for $6 per user per month billed annually, $9 billed monthly.
  • Business plan, for $8 per user per month billed annually.
  • Enterprise plan, fees disclosed upon contact with their team.

7. Convene

Convene rating on G2

Convene pros

  • Meeting management: streamlined meetings, decision-making, board agendas, and meeting schedules.
  • Document management: effective document-sharing, integrated storage, and intuitive library.
  • Collaboration tools: real-time engagement for remote attendees and integrated video conferencing and in-meeting tools.
  • Security: robust features including end-to-end encryption.

Convene cons

  • Learning curve:
    (a) Initial familiarity with the platform can be challenging.
    (b) Some users find the setup and customization non-intuitive.
  • Cost:
    Priced higher than some competitors, potentially limiting for budget-conscious organizations.
  • Feature gaps:
    (a) Lack of document editing and "track changes" functionality.
    (b) Limited customization for surveys.
    (c) Absence of screen-sharing a specific window during meetings.
    (d) No current integration with popular calendar services.

Convene pricing

8. Boardable

Boardable rating on G2

Boardable pros

  • Centralized document management: keeps all legal documents, position descriptions, and orientation materials in one place, simplifying board member onboarding and discussions.
  • Collaboration and document editing: facilitates discussions, polls, document editing, and meeting minute creation in one platform, enhancing efficiency for small organizations.
  • Meeting scheduling and reminders: users can schedule meetings and store board documents in one location, with automatic email reminders for board members.
  • Template creation and customization: users can create and edit templates within Boardable.

Boardable cons

  • Learning curve: new users may experience a learning curve when navigating the platform.
  • Document storage structure: issues with document folder structure and limited document format options.
  • Video conferencing glitches: built-in "Spotlight" video conferencing is reported to have occasional glitches.
  • Email restrictions: some organizations block Boardable emails on their company email servers and users can't easily change email addresses on meeting invitations after initial setup.
  • Integration challenges: integration with other software and non-users can result in functionality loss.
  • Document formatting: limited options for formatting minutes and documents.
  • Cost for small nonprofits: some users find Boardable costly for small nonprofit organizations.

Boardable pricing

  • Free plan with basic features.
  • Essentials plan starting at $17.99 per user per month.
  • Professional plan starting at $26.99 per user per month.
  • Enterprise plan, fees disclosed upon contact with their team.

9. Diligent Boards

Diligent Boards rating on G2

Diligent Boards pros

  • Secure repository: for meeting materials, eliminating the need for traditional email or postal distribution.
  • Customization and updates: allows customizable access and ability to update meeting materials, including copying and updating previous books.
  • User-friendly: intuitive interface that simplifies the creation of board books.
  • Versatility: serves multiple purposes like D&O questionnaires, document signing, and communication.
  • Customer support: effective and accessible customer support that includes training sessions.

Diligent Boards cons

  • Complex building process: cumbersome, unintuitive process of building books, with a lot of back-and-forth between screens.
  • Limited administrator functions: administrators express the need for more functions to be handled independently, such as adding/removing users and modifying downloaded documents.
  • Lack of search features: users desire improved search features for books and more advanced email capabilities.
  • Configuration challenges: configuring single sign-on and multi-factor authentication has been challenging for some organizations, with inconsistent support responses.
  • Cost: some users mention that the cost could be more competitive, allowing for more administrators and end-users.
  • Notifications and audit trail: users suggest the need for better tracking, notifications, and audit trails for actions taken within the platform.
  • Variability in user experience: the user experience is occasionally described as clunky and not always consistent throughout the platform.

Diligent Boards pricing

  • Pricing request is to be filled on their website.

10. Otter

Otter rating on G2

Otter pros

  • Functionality: real-time transcriptions, recording capabilities, and the "Otterpilot" for webinars.
  • User experience: user-friendly and intuitive software, accommodating various accents and speech patterns.
  • Features: facilitates meeting participation by automatically capturing notes, provides accessibility features like closed captions, and enables easy sharing of notes with participants.
  • Value: the premium plans are cost-efficient.

Otter cons

  • Privacy and security:
    (a) Can accidentally transcribe sensitive information with no edit feature.
    (b) Visible to all on video calls, which might affect meeting dynamics, especially with AI-wary individuals.
  • Unexpected charges and refund challenges:
    (a) Might push users to higher-tier subscriptions by making it difficult to use lower-paid tiers or change plans.
    (b) Limited features on the free plan and concerns over cost-efficiency for SMBs.
  • Accuracy:
    (a) Some users find transcription accuracy to be less than ideal, especially for non-US accents, poor audio quality, or mumbling.
    (b) The AI sometimes lumps multiple speakers as one or mislabels them.
    (c) Transcriptions might need manual editing, even with clear audio.
  • User experience:
    (a) Some users want better sharing options, offline data handling choices, or enhanced audio-editing capabilities.
    (b) Desires for additional features like action item identification.
    (c) Technical glitches and potential slow responsiveness.

Otter pricing

  • Basic plan for free.
  • Pro plan for $10 per user per month billed annually, $16.99 billed monthly.
  • Business plan for $20 per user per month billed annually, $40 billed monthly.
  • Enterprise plan, fees disclosed upon contact with their team.

11. Airgram

Airgram rating on G2

Airgram pros

  • Transcription and summarization: real-time transcription and AI-driven summaries broken down into sub-sections like takeaways and follow-up items.
  • User interface and experience: user-friendly interface, clear recordings with AI-powered noise-cancellation, and ability to edit and ensure transcript accuracy.
  • Recording and video capabilities: video side-by-side with transcript, allowing users to segment and tag calls for better organization, and high recording clarity.
  • Efficiency and productivity: centralizes meeting reviews and follow-ups and is compatible with third-party applications for enhanced task management.

Airgram cons

  • Recording and sharing:
    (a) No option for external viewing of video recordings.
    (b) No admin override for modifying video sharing.
    (c) Occasional failure to record video or shared screen content in meetings.
  • Voice recognition and transcription:
    (a) Difficulty recognizing voices in large groups.
    (b) Challenges in speaker identification.
    (c) No ability to export without timestamps.
    (d) AI summaries occasionally miss the mark.
  • User interface and experience:
    (a) Search functionality needs improvement.
    (b) Some users find UI buttons small and difficult to navigate.
  • Access and integration:
    (a) Notes aren't automatically shared with the workspace/team.
    (b) Limited export function and integration, especially with Google Drive.
    (c) Limited features on the free plan.
  • Subscription and limitations:
    (a) Reduced benefits for free accounts (e.g., fewer recordings allowed).
    (b) Higher subscription fees compared to perceived value.

Airgram pricing

  • Free plan with basic features.
  • Plus plan for $18 per user per month, billed monthly.

12. Lucid Meetings

Lucid Meetings rating on G2

Lucid Meetings pros

  • User-friendly efficiency: streamlined and user-friendly interface for organizing meetings.
  • Integration capabilities: integrates with software like Microsoft Teams for reliability.
  • Employee engagement: enhances team engagement, cultural alignment, and productivity.
  • Real-time collaboration: enables real-time screen sharing and meeting recording for effective online collaboration.

Lucid Meetings cons

  • Limited video saving: the platform doesn't offer video-saving options, potentially missing out on important content storage.
  • Technical glitches: occasional technical problems disrupt meetings, requiring participants to rejoin, causing interruptions.
  • Complex reinstallation: reinstalling Lucid Meetings can be convoluted, involving reapproval and potential week-long delays.
  • Calendar integration limitation: integrating with all calendar platforms, such as Zoho Calendar, can be challenging.
  • Learning curve for agenda management: mastering agenda management within the platform may take time and effort.

Lucid Meetings pricing

  • Teams plan for $12.50 per host billed monthly, $108 billed annually.
  • Business plan for $249 per month, $2388 billed annually.
  • Enterprise plan, fees disclosed upon contact with their team.

13. ClickUp

ClickUp rating on G2

ClickUp pros

  • Ease of use and customization: intuitive interface and customizable to cater to individual and team needs.
  • Task management: creating tasks, subtasks, and checklists, recurring reminders, and task automation.
  • Collaboration and communication: facilitates collaboration with features like comments, task mentions, and real-time editing and has built-in chat and notification systems to keep teams in sync.
  • Time management and productivity: built-in time tracking for monitoring time spent on tasks and projects and ability to manage tasks, projects, and personal schedules in one place.
  • Versatility and flexibility: can be used for varied workflows and facilitate work across different teams and departments, sharing documents, tasks, and templates.

ClickUp cons

  • Performance and speed: some users have reported occasional slowness when refreshing tasks or switching between lists.
  • Communication around updates: users feel that there's room for improvement in communication regarding the timing of updates and rollouts, particularly during significant releases.
  • Learning curve: ClickUp's extensive customization options and features can pose a steep learning curve for new users, requiring time for team onboarding and training.
  • Pricing considerations: depending on the size and specific needs of your company, ClickUp's pricing may be perceived as relatively expensive.
  • Integration challenges: users have expressed a desire for better integration with tools like Gmail and noted that the current integration options can be cumbersome.
  • Complexity: ClickUp's complexity can be daunting for some users, with a learning curve and potential difficulty in understanding and navigating all its functions.
  • Resource management: users have expressed a desire for better resource management features, such as the ability to assign tasks to specific milestones or project goals.

ClickUp pricing

  • Free forever plan with basic features.
  • Unlimited plan for $7 per member per month billed annually, $10 billed monthly.
  • Business plan for $12 per member per month billed annually, $19 billed monthly.
  • Enterprise plan, fees disclosed upon contact with their team.

14. Hypercontext

Hypercontext rating on G2

Hypercontext pros

  • Meeting management: offers a simple structure for organizing meetings and keeps track of discussion points and tasks.
  • Enhanced collaboration: helps teams record, organize, and execute tasks and ideas generated during meetings.
  • User-friendly interface: offers a user-friendly interface and simplifies task tracking and data enrichment.
  • Actionable meeting notes: users can easily reference meeting notes, set up next steps, and assign tasks.
  • Resources and templates: the tool provides templates, resources, and examples for meeting agendas and questions, aiding users in conducting more efficient and effective meetings.
  • Google Calendar and Google Meet Integration: simplifies the scheduling and conduct of meetings.

Hypercontext cons

  • Limited third-party integration: the current integration options are somewhat limited, and it creates a separate data silo for tasks, which can be redundant for teams using other tools like Asana.
  • Glitches and usability issues: can be glitchy at times, especially when accessed from Google Calendar. It may not open to the correct agenda or can have issues with closing meetings or tasks properly.
  • Voting feature usability: some users find it challenging to use the voting feature and wish for a more intuitive templatization of metrics in the Personal Goals section.
  • Lack of intermediate user level: some users would like to see an intermediate user level with viewing privileges only.
  • Text section flexibility: users desire more flexibility in text sections and the ability to add attachments as visual elements within the text, rather than just as links at the bottom.
  • Limited Outlook integration: users note that Hypercontext is not fully integrated with Outlook, which may be a drawback for those heavily reliant on Outlook for email and calendar management.
  • Navigational learning curve: Navigating the interface, especially with many options for notes and follow-ups, may take some getting used to.

Hypercontext pricing

  • Basic plan for free.
  • Pro plan for $5.60 per person per month billed annually, $7 billed monthly.
  • Business plan for $8.80 per person per month billed annually, $11 billed monthly.

15. Avoma

Avoma rating on G2

Avoma pros

  • Meeting review: simplifies the process of reviewing recorded meetings.
  • Accurate transcriptions: enables users to capture meeting details without manual note-taking.
  • Actionable insights: provides insights and summaries that help users identify trends, key points, and action items across multiple meetings.
  • Customizable snippets: users can create and share call snippets, helping to highlight important conversations and share them easily.
  • User-friendly interface: Avoma's user-friendly dashboard and searchable transcripts simplify the process of reviewing meeting notes and recordings.

Avoma cons

  • Notes organization complexity: while the notes organization feature is useful, it may require some adjustments to match communication styles, and errors can occur during the process.
  • Voice-to-text challenges: Avoma's voice-to-text technology can struggle with multiple speakers and may toggle back to the original speaker during manual assignments.
  • Learning curve: some users experienced a learning curve with the menu and occasional issues with meeting tags.
  • Set-up challenges: setting up Avoma can be time-consuming, and there are still some intuitive aspects that could be improved.
  • Delayed joining: Avoma may take 5-10 minutes to join impromptu meetings, and in Google Meet, other participants can deny access to the notetaker, requiring manual re-entry.
  • Transcription accuracy: While generally accurate, Avoma's transcriptions may not always correctly understand or attribute words, especially with accents.
  • Pricing for small businesses: Avoma's pricing may be relatively higher for smaller businesses, and it may not fully support all language options and integration preferences.
  • Summary accuracy: AI-generated summaries may not always be 100% accurate, requiring manual verification for critical information.

Avoma pricing

  • Basic plan for free.
  • Starter plan for $19 per user per month billed annually, $24 billed monthly.
  • Plus plan for $49 per user per month billed annually, $59 billed monthly.
  • Business plan for $79 per user per month billed annually.
  • Enterprise plan for $149 per user per month billed annually.

16. Fathom

Fathom rating on G2

Fathom pros

  • User-friendly onboarding: users appreciate Fathom's ease of use, especially during onboarding.
  • Efficient meeting notes: Fathom streamlines the note-taking process by allowing users to highlight key moments during meetings.
  • AI summaries: can be quickly shared or saved in various formats like Word or Google Docs.
  • Integration and automation: Fathom integrates with Zoom, Google Meet, and other platforms, launching automatically for each call.
  • Highlighting and action items: highlights important moments and marks action items during meetings.
  • Transcription quality: Fathom's transcription accuracy, even with low-quality audio, is highly praised.
  • Time-saving: Fathom saves users time by eliminating the need to manually transcribe or review lengthy recordings to find critical information.

Fathom cons

  • Voice recognition limitations: Fathom may struggle to identify individual voices in hybrid meetings with multiple people in one room.
  • Minor glitches: users have reported occasional minor glitches in the system, including issues with Fathom getting stuck during meeting launches or recordings.
  • Privacy concerns: the social login requirement has raised privacy concerns for some users who prefer not to share more information with third-party platforms like Google or Microsoft.
  • Learning curve: while generally user-friendly, some users have mentioned a learning curve for certain features, especially for ad-hoc meetings and adding Fathom to calls initiated by others.
  • Recording limitations: Fathom may not always record last-minute, unscheduled meetings, requiring meetings to be scheduled in advance for reliable recording.

Fathom pricing

17. Fireflies

Fireflies rating on G2

Fireflies pros

  • Automated note-taking: captures and flags critical decision points and action items automatically.
  • AI-powered assistant (AskFred): provides insights from conversations and answers questions by scraping dialogues.
  • Transcription quality: users report that the transcription quality is high, although it may require some proofreading.
  • Integrations and customizations: users appreciate the platform's integration with third-party tools and the ability to customize meeting summaries.

Fireflies cons

  • Language detection: The language detection feature may have limitations, especially in multi-cultural meetings, according to some users.
  • UI improvements: a few users mentioned that the user interface could be more intuitive and user-friendly.
  • Meeting bot behavior: Users report that the meeting bot sometimes doesn't join meetings promptly, and there may be challenges with removing the branded name from the meeting bot.
  • Space limitations: limited space for storing meeting history, requiring the removal of old calls to free up space.

Fireflies pricing

  • Free plan with basic features.
  • Pro plan for $10 per seat per month billed annually, $18 billed monthly.
  • Business plan for $19 per seat per month billed annually, $29 billed monthly.
  • Enterprise plan, fees disclosed upon contact with their team.

18. Grain

Grain rating on G2

Grain pros

  • Insight sharing: simplifies the sharing of key insights and interview highlights, making it easy to share snippets of interviews.
  • Transcription and organization: detailed note-taking during meetings with a library of recordings for easy reference.
  • Meeting summaries: enables quick access to key moments and insights, making it easier to capture important information.
  • Integration with collaboration tools: allows users to share customer insights and highlights with relevant teams, enhancing decision-making and team communication.
  • User-friendly interface: easy for both beginners and experienced users to navigate and utilize its features.

Grain cons

  • Limited free option: free plan is limited, and the pricing for the business plan can be a bit expensive, which may not be ideal for small businesses or startups.
  • Accent recognition: not accurately recognizing accents in transcriptions, which can result in inaccuracies in the text.
  • Buggy editing: occasional issues when trying to edit transcripts or copies.
  • Control over privacy: users mention that admin controls for removing videos from the workspace and more options for controlling access and privacy would be beneficial.
  • Integration with more tools: some users wish for additional integrations with specific workflow management and task management tools to further enhance their productivity.
  • Advanced AI summaries: AI summaries could be more accurate and useful, and some users feel that they still require improvement to be more informative.
  • Cross-platform organization: some users find it challenging to organize and categorize recordings efficiently, wishing for improved organizational features.

Grain pricing

  • Basic plan for free.
  • Starter plan for $15 per seat per month billed annually, $19 billed monthly.
  • Business plan for $29 per seat per month billed annually, $39 billed monthly.
  • Enterprise plan, fees disclosed upon contact with their team.

19. Parabol

Parabol rating on G2

Parabol pros

  • Customizable templates: offers a variety of customizable templates for different types of meetings, helping teams structure their discussions efficiently.
  • Anonymous feedback: anonymous comments feature encourages open and honest communication within teams.
  • Email summaries: automatically sends email summaries to participants after meetings, aiding documentation and follow-up on action items.

Parabol cons

  • UI improvements needed: interface could benefit from improvements, such as the ability to customize the size of certain elements and better handling of images imported from Jira.
  • Limited integration options: while Parabol offers Jira integration, some users would appreciate more integrations with other tools to accommodate various team needs.
  • Digest recipients control: users have expressed a desire for better control over who receives email summaries, especially when not all team members are part of every meeting.

Parabol pricing

  • Starter plan for free for up to 2 teams.
  • Team plan for $6 per active user per month.
  • Enterprise plan, fees disclosed upon contact with their team.

20. Coda

Coda rating on G2

Coda pros

  • Customization and flexibility: allows creating custom solutions for various tasks, from project management to documentation.
  • Formula capabilities: enables users to perform complex data processing and calculations.
  • Integration: allows data syncing from external sources and expanding functionality.
  • Community and templates: active Coda community and the availability of templates that help streamline document creation.
  • Affordability: pricing structure, particularly the ability to pay only for doc creators, is considered reasonable.

Coda cons

  • Learning curve: some find difficulty when getting started with Coda or integrating with external data sources, especially for those new to database and spreadsheet concepts.
  • Performance: documents with a large amount of data and complex formulas can slow down, affecting performance.
  • Customization complexity: while flexibility is a pro, it can also be a con for beginners, as creating highly customized solutions may require technical expertise.
  • Cost for advanced features: some users find that certain advanced features, like document access privacy, are available only in higher-tier pricing plans.
  • Design and formatting: limitations in terms of design customization, font choices, and inserting images.

Coda pricing

  • Free plan with basic features.
  • Pro plan for $10 per Doc Maker per month billed annually, $12 billed monthly.
  • Team plan for $30 per Doc Maker per month billed annually, $36 billed monthly.
  • Enterprise plan, fees disclosed upon contact with their team.

21. Vowel

Vowel rating on G2

Vowel pros

  • Control and privacy: keep meetings distinct, ensuring privacy and control over meeting content.
  • Enhanced user interviews: features, including video conversations, bookmarking, quick transcript availability, and AI-generated summaries, have greatly improved user interviewing processes.
  • Action item tracking: ability to track action and task items discussed during meetings is very useful.
  • Live transcription: ensures that important information is not missed during meetings.
  • Simple and uncluttered UI: clean, intuitive, and uncluttered user interface.
  • Ease of use: easy to use for both professional and personal activities.
  • AI-powered summaries: AI-generated summaries of meetings allow quick reviewing of meeting highlights and action items.

Vowel cons

  • Accuracy of AI features: AI-powered transcriptions and summarization features are not always accurate, which can be a drawback for users relying on them for precision.
  • Integration limitations: Vowel's integration options with other software are limited, and users mention a desire for more integrations.
  • Recording quality: users note that the recording quality, especially for screenshares, could be improved.
  • Difficulty accessing dial-in information: users mention difficulty accessing dial-in information during ongoing calls.
  • Time-stamping in transcripts: some users would like to see time-stamping added to the transcripts for better reference.
  • Customer support: some users suggest improvements in customer support for resolving application issues.

Vowel pricing

  • Free plan with basic features.
  • Business plan for $16.49 per host per month billed annually, $19.99 billed monthly.
  • Enterprise plan (coming soon), details disclosed upon contact with their team.

22. Slack

Slack rating on G2

Slack pros

  • Real-time communication: facilitates real-time messaging and collaboration, enabling teams to communicate instantly, share information, and discuss ideas without delays commonly associated with email.
  • Channel organization: allows teams to create dedicated channels for specific topics, projects, or departments, making it easy to keep conversations organized and searchable.
  • Integration capabilities: offers extensive integrations with third-party apps and services, enhancing productivity by bringing various tools and information into a single platform.
  • Search functionality: enables users to quickly find past conversations, shared files, and specific keywords, improving information retrieval and decision-making.
  • Customization options: users can personalize their Slack workspace, adjust notification settings, and integrate third-party apps and bots, tailoring the platform to their specific needs and preferences.
  • File sharing: allows users to easily share files, documents, and multimedia within conversations, streamlining collaboration and document management.
  • User-friendly interface: intuitive and user-friendly interface makes it accessible to users with varying levels of technical expertise.

Slack cons

  • Learning curve: new users may require time to familiarize themselves with Slack's features and navigation, potentially leading to a learning curve.
  • Notification overload: in busy channels, notifications can be frequent and overwhelming, requiring users to manage notification settings effectively.
  • Connectivity dependency: relies on a stable internet connection for real-time communication, which can be challenging in areas with poor connectivity.
  • Potential for distraction: Slack's chat-based interface can lead to distractions if not managed properly, impacting productivity and focus.
  • Limited file management: offers basic file-sharing and collaboration features but may not be the most comprehensive solution for advanced file management and organization.
  • Dependency on integrations: over-reliance on third-party integrations may create dependency issues if an integrated service experiences downtime or changes its API.

Slack pricing

  • Free plan with basic features.
  • Pro plan for $7.25 per active user per month billed annually, $8.75 billed monthly.
  • Business+ plan for $12.50 per active user per month billed annually, $15 billed monthly.
  • Enterprise plan, fees disclosed upon contact with their team.

23. MeetGeek

MeetGeek rating on G2

MeetGeek pros

  • Automatic meeting joining: users can automatically join Google Meet and Zoom calls, even if they're not the organizer.
  • Transcription and jumping to sections: ability to click on a section of the transcription to jump to that section of the video.
  • Automatic captions: automatically includes captions on the video.
  • Automation: automatic summaries with action items and creating tasks in project management tools like Trello using voice commands., but could be improved further in accuracy.
  • Customer support: responsive customer support, providing white-glove service.
  • Accurate transcription: provides accurate transcripts, even for meetings conducted in languages other than English.
  • Integration and ease of use: offers native integrations and is commended for its user-friendly interface and ease of navigation.
  • Meeting recap: summarizes meetings and highlights key points and provides valuable meeting insights and analytics, such as sentiment analysis, participant involvement, and talk rate.

MeetGeek cons

  • Meeting joining method: displayed as "livestreaming meeting" on Zoom may give the wrong impression about the nature of the meeting.
  • Reliability and uptime: reliability issues with crucial meetings not being recorded due to the MeetGeek bot not showing up.
  • Quality of AI-generated summaries: sometimes inaccurately captures meeting content, leading to client dissatisfaction.
  • User interface (UI/UX): while the user interface has improved, some users still find room for enhancement and suggest increasing font size.
  • Default feature activation: users would prefer that new features are not enabled by default and that they have the option to enable them manually, as unexpected changes can be disruptive.
  • Integration expansion: some users express a desire for MeetGeek.ai to integrate with additional platforms.
  • Planning/scheduling feature: a planning or scheduling feature for group meetings would be beneficial, allowing participants to collaborate in advance.

MeetGeek pricing

  • Basic plan for free.
  • Pro plan for $15 per user per month billed annually, $19 billed monthly.
  • Business plan for $29 per user per month billed annually, $39 billed monthly.
  • Enterprise plan starting from $59 per month.

24. Notta

Notta rating on G2

Notta pros

  • Real-time transcription: Provides accurate, live transcripts for online and offline meetings, eliminating manual note-taking.
  • Multi-language support: Transcribes and translates in 50+ languages, beneficial for global teams.
  • Highlights and summaries: Highlights key points and generates concise summaries for quick review and follow-up.
  • Custom templates: Provides a range of adaptable templates and prompts tailored to various meeting types, enabling teams to get personalized insights.
  • Searchable transcripts: Users can search through transcripts to quickly locate specific topics or action items.
  • Seamless integrations: Connects with productivity tools like Notion, HubSpot, Slack, and Zapier to automate your workflow.

Notta cons

  • Speaker identification: It sometimes attributes the spoken words to the wrong speaker.
  • Summary accuracy: AI-generated summaries may need verification for critical information.
  • Voice recognition limitations: Accuracy may vary with strong accents or low audio quality.
  • Longer transcription for large files: Large audio files may take additional time to process for transcription.

Notta pricing

  • Free plan with basic features.
  • Pro plan for $9 per seat per month billed annually, $14.99 billed monthly.
  • Business plan for $16.67 per seat per month billed annually, $27.99 billed monthly.
  • Enterprise plan, fees disclosed upon contact with their team.

The bottom line

  • adam.ai is one of Atlassian Ventures' portfolio companies.
  • In the meeting management software category on G2, adam.ai has been ranked a leader and a high performer for successive quarters in the past years.
  • adam.ai has been included in the Forrester Report in the AI-enabled meeting technology landscape.
  • adam.ai is trusted and used by powerful teams and organizations worldwide for all types of critical meetings, like board, committee, project management, and business development meetings.
  • And most importantly, adam.ai integrates with your existing workflow, is SOC2 compliant, provides dedicated support and success, and has a free trial option.

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About the author

Shaimaa Badawi

Inbound Marketing Specialist at adam.ai

Shaimaa Badawi is an Inbound Marketing Specialist at adam.ai. Her research revolves around meeting management, project management, and board meetings, where she identifies the most daunting meeting pain points that C-level executives, board and committee members, corporate secretaries, and other professionals working in enterprises face in meetings. Based on her findings, Shaimaa provides solutions for inefficient meetings, defines various aspects of corporate-level meetings, and outlines best practices on how to run effective meetings.

Shaimaa Badawi: Inbound Marketing Specialist at adam.ai
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